Our Commitment to Safe Play
bee66 offers casino games, slots and fishing games to adult players in Bangladesh. We want that experience to stay enjoyable — not to become a source of financial stress or harm. This page sets out exactly what bee66 does, and what you can do, to keep gaming within healthy limits.
Gambling is entertainment, not income. Every game on bee66 is built on random outcomes; past results never predict future ones. If you are playing to recover money you have already lost, please stop and read the warning signs below.
Who Can Play at bee66
You must be 18 years of age or older to open an account and play on bee66. This is a firm rule with no exceptions. When you register, you confirm that you meet this age requirement and that gambling is legal in your jurisdiction.
bee66 may request identity documents — National ID Card (NID), Passport or Driving Licence — to verify your age and identity before processing your first withdrawal. This is standard Know Your Customer (KYC) practice. See our Withdrawal & KYC Guide for the full document list.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. These patterns are worth taking seriously. If you recognise several of them in your own behaviour, it is time to use the tools in the next section or reach out for support.
- Spending more money or time gambling than you planned
- Chasing losses — depositing again immediately after a losing session
- Hiding your gambling activity from family or friends
- Borrowing money or selling possessions to fund gambling
- Gambling to escape stress, anxiety or low mood
- Neglecting work, study or daily responsibilities because of gambling
- Feeling restless or irritable when you try to cut back
- Thinking about gambling for most of the day, even when you are not playing
Account Controls You Can Set Yourself
Every bee66 account comes with built-in limit tools. You can adjust these at any time by contacting our 24/7 Live Chat or emailing [email protected]. Increases to limits take 72 hours to come into effect (cooling-off period); decreases apply immediately.
| Limit Type | What It Does | How to Activate |
|---|---|---|
| Deposit Limit | Sets a daily, weekly or monthly cap on how much you can deposit | Live Chat or email — takes effect immediately |
| Session Time Reminder | Sends an alert after a set number of minutes in a game | Account Settings → Session Controls |
| Loss Limit | Locks your account from further betting once net losses reach your chosen amount in a period | Live Chat — applies within one hour of request |
| Cooling-Off Period | Temporarily suspends your ability to deposit or play for 1–30 days | Live Chat or email — applies immediately, cannot be reversed early |
| Self-Exclusion | Closes your account for a minimum of 6 months or permanently | See the full process below |
Minimum deposit at bee66 is ৳100 and minimum withdrawal is ৳1,500. Deposit limits you set will never go below these platform minimums; they can only be more restrictive than the platform defaults.
How to Request Self-Exclusion
Self-exclusion is the strongest tool available. Once active, you will not be able to log in, deposit, place bets or receive marketing messages from bee66. Here is the exact process:
- Contact our support team — open Live Chat (available 24/7) or send an email to [email protected] with the subject line "Self-Exclusion Request."
- State your preferred duration — choose from 6 months, 1 year, 3 years or permanent exclusion. If you are unsure, our team will help you decide.
- Verify your identity — provide your registered email address and account username so we can locate and lock the correct account.
- Receive confirmation — we will close your account within 24 hours and send a confirmation email. Any withdrawable balance will be returned to your registered payment method (bKash, Nagad, Rocket, Upay or bank account) within 3 business days.
- Reinstatement (if applicable) — after the exclusion period ends, you must actively contact us to reopen the account. We will not reopen it automatically. A 48-hour reflection period applies before access is restored.
If you chose permanent exclusion, your account cannot be reopened under any circumstances.
Keeping Minors Safe
bee66 takes the protection of persons under 18 seriously. If you share a device with younger family members, we strongly recommend installing parental control software. These tools can block access to gambling sites at the network or device level:
- Google Family Link — available on Android 7.0 and above (the same minimum version as the bee66 app)
- Router-level filtering — many home routers in Bangladesh let you block categories of websites for specific devices
- Browser content filters — built into most modern Android and iOS browsers via parental settings
If you suspect a minor has opened or is using an account on bee66, contact us immediately at [email protected]. We will investigate and close the account the same day.
Where to Get Help
If gambling has become a problem, talking to someone trained in this area makes a real difference. The contacts below are free and confidential:
Our Live Chat agents are trained to handle responsible gaming requests with care and without judgment. You do not have to explain yourself at length — just say "I need help with my account limits" and we will take it from there.